Golf Cart Mech Warranty Policy
At Golf Cart Mech, we stand firmly behind the quality of our work. We are committed to delivering an exceptionally high level of customer service and satisfaction on every job, big or small.
Warranty Coverage
Our standard warranty includes:
Parts and Labor: If a part we installed or a repair we performed is found to be defective or fails under normal use during the warranty period, we will repair or replace it at no cost for both parts and labor.
✅ What’s Covered:
Defective or failed parts that we provided and installed.
Labor associated with replacing or repairing the warranted part.
What’s Not Covered
While we are proud to stand behind our workmanship, there are limitations to the warranty coverage:
❌ Pickup and Delivery Fees: Transportation of your golf cart to and from our shop is not included.
❌ On-Site Service Charges: Call-out fees for sending a technician and service truck to your location are not covered under warranty.
If you wish to receive warranty service without any charges from Golf Cart Mech, the golf cart must be delivered to our shop at the customer's expense.
Important Note on On-Site Warranty Work
Sending a technician and a service truck to your location is an additional service, and this must be paid for by the customer—even if the repair itself is under warranty. This policy ensures we can continue to provide high-quality, mobile service without compromising our commitment to fair pricing.
How to Initiate a Warranty Claim
Contact us at (940) 231-8282 to describe the issue.
Choose how to proceed:
Bring the cart to our shop (no fee for warranty-covered repair).
Request a service truck (service call-out fee applies).